CGM Technologies

Our Services

We are a Veteran-owned business that specilizes in 3CX IP phone systems.
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3CX PBX

CGM Technologies makes installation, management and maintenance of your PBX easy with 3CX, a software-based, open standards IP PBX.

Installation & Configuration is straightforward with 3CX:

  • Connect with prominent SIP trunks within minutes with pre-configured templates.
  • Plug-in an IP Phone or Gateway to your network for automatic configuration.
  • Avoid interop issues with 3CX tested IP Phones.

Through the easy to use management console you can:

  • Create, edit and delete extensions and DIDs.
  • Upgrade IP Phone Firmware.
  • Reprovision & reboot IP phones remotely.
  • Import or delete all contacts at once.

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CXs built-in security has been exclusively developed to protect your PBX system from attacks.

 

  • Increased secure web server configuration.
  • Automatic detection & blacklisting of SIP Attack tools.
  • Traffic to 3CX clients is encrypted via SBC.
  • Voice traffic is encrypted via SRTP.
  • Automatic generation and management of SSL certs.
  • Revolutionary VoIP Security with A+ rating from SSL lab.
  • Automatic Failover for instant backup.
  • Encryption between browser and the website ensured via HTTPS.
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On-Premise Via an Applicance or Virtualized

You decide where to run 3CX. Run the system on an existing server using Hyper V or VMware, or run smaller installations on a low cost PBX appliance from Intel NUC, Shuttle, Zotac Zbox & Gigabyte. Easily move your office phone system to another server or into the cloud using built-in backup and restore.

 

Cloud Deployment

  • Use the PBX Express tool to deploy your free Cloud PBX, in minutes.
  • Select from a range of mainstream cloud providers such as Google, OVH, Amazon, 1&1 and many more.
  • Jump aboard the PBX Express and benefit from the 1 year Free Licence offer.

On-premise Deployment

  • Deploy on existing Windows or Linux machine.
  • Deploy on a MiniPC Appliance.
  • Virtualize and segregate on Hyper-V or VMware.

Clients & Features

With 3CX, you can take your extension wherever you go, from VoIP clients for Android and iOS, Soft Clients for Windows and Mac to clientless web conferencing and the integrated web client, you are guaranteed to be kept in the loop wherever you go.

Download 3CX Clients on your Android / iOS Device

  • Use your extension from anywhere
  • Free VoIP calls with your smartphone
  • Save battery life with “PUSH” notifications
  • Connect all clients simultaneously via SIP Forking
  • Most Progressive Android & iOS VoIP clients in the UC market
  • Benefit from integrated features such as, Presence, web conferencing, conference calling

Easy to Use Windows & Mac Softphones

  • Initiate IP Phone calls from your desktop with CTI mode
  • Work remotely from anywhere
  • Easily view the presence of your colleagues
  • Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer
  • Launch calls directly from your CRM; integrate seamlessly with Office 365, Google contacts or Internal Phonebook
  • Automatically obtain reports on customer and agent activities
  • Includes Wallboard and Q-Manager view

Web Client

  • Multifunctional Web Client with inclusive multiple features
  • Integrated WebRTC technology resulting in reduced bandwidth usage
  • Click to Call Chrome Extension

Integrated Video Conferencing

  • Free for up to 25 participants
  • Unlimited users regardless of edition
  • Initiate a conference with one single click
  • Correlated operability between VoIP and video
  • Bandwidth Management and Control
  • Remote control assistance for quick & easy troubleshooting
  • Pre-upload PowerPoint & PDFs before meetings
  • Easy to use polling tool for feedback
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Contact Us

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